The Piano Gallery (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. INFORMATION WE COLLECT
We may collect the following types of information:
- Contact information (name, email address, phone number, mailing address)
- Payment information (processed securely through third-party payment processors)
- Website usage data (cookies, IP address, browser type, pages visited)
- Information provided through our contact forms and service request forms
- Communications between you and our team
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide and improve our services
- Communicate with you about appointments, estimates, and service updates
- Process payments
- Send promotional offers and service reminders (with your consent)
- Improve our website and customer experience
- Comply with legal obligations
3. INFORMATION SHARING
We do not sell your personal information to third parties. We may share your information with:
- Our employees who need it to provide services
- Third-party service providers who assist with our operations (payment processing, scheduling software)
4. DATA SECURITY
We implement reasonable security measures to protect your personal information, including secure data storage, encryption of sensitive data, and access controls. However, no method of transmission over the Internet is 100% secure.
5. COOKIES AND TRACKING
Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.
6. YOUR RIGHTS
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of promotional communications
- Request a copy of your data
7. CHILDREN’S PRIVACY
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.
8. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
10. CONTACT US
For questions about this Privacy Policy or to exercise your privacy rights, contact us:
The Piano Gallery
Phone: (561) 982-8887
Email: info@bocapianogallery.com
Offices: 7940 N. Federal Hwy, Suite 100, Raton, FL 33487
